{"id":8231,"date":"2020-01-31T09:14:51","date_gmt":"2020-01-31T09:14:51","guid":{"rendered":"http:\/\/the-rsgroup.com\/produits\/service-et-assistance"},"modified":"2025-12-22T05:20:53","modified_gmt":"2025-12-22T05:20:53","slug":"service-et-assistance","status":"publish","type":"page","link":"https:\/\/the-rsgroup.com\/fr\/produits\/service-et-assistance\/","title":{"rendered":"Service et assistance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; min_height=&#8221;480&#8243; css=&#8221;.vc_custom_1763209595054{background-image: url(https:\/\/the-rsgroup.com\/wp-content\/uploads\/2025\/11\/Slider_Service_and_Support.jpg?id=26315) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;inner-page-banner-section&#8221;][vc_row][vc_column][apress_heading sub_title=&#8221;Nous nous soucions de vous&#8221; content_alignment=&#8221;left&#8221; data_animation=&#8221;fadeInRight&#8221; enable_delimiter=&#8221;&#8221; style=&#8221;heading_style1&#8243; title_font_options=&#8221;tag:h1&#8243; subtitle_font_options=&#8221;tag:div&#8221;]Service et assistance[\/apress_heading][\/vc_column][\/vc_row][\/vc_section][vc_row css=&#8221;.vc_custom_1753947357283{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column apress_zindex=&#8221;9&#8243; el_class=&#8221;custom_sidebar high_zIndex&#8221;][vc_row_inner][vc_column_inner][apress_heading sub_title=&#8221;&#8221; content_alignment=&#8221;left&#8221; enable_delimiter=&#8221;&#8221; color_scheme=&#8221;color_scheme2&#8243; style=&#8221;heading_style6&#8243; title_font_options=&#8221;tag:h2|letter_spacing:0&#8243; subtitle_font_options=&#8221;tag:div|letter_spacing:3&#8243; heading_margin=&#8221;margin-bottom:30&#8243; class=&#8221;h2-heading-custom&#8221;]De la consultation initiale \u00e0 la planification du projet, en passant par la fabrication, et l\u2019installation et le reste de la dur\u00e9e de vie du produit, chez R&amp;S, nous vous proposons une assistance de d\u00e9but \u00e0 la fin.[\/apress_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;21969&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;.vc_custom_1766380847588{padding-left: 25px !important;}&#8221;]Apr\u00e8s l\u2019installation, R&amp;S ne vous abandonne pas et s\u2019assure que vos installations restent en t\u00eate de la comp\u00e9tition. Nous vous aidons en vous proposant une maintenance pr\u00e9ventive, une optimisation et un renouvellement du syst\u00e8me. Lib\u00e9rez-vous l\u2019esprit et concentrez-vous sur le c\u0153ur de votre activit\u00e9. Nous nous chargeons des r\u00e9parations et des am\u00e9liorations et nous fournissons la meilleure formation \u00e0 vos employ\u00e9s.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1753947333217{padding-bottom: 100px !important;}&#8221;][vc_column][apress_heading sub_title=&#8221;&#8221; content_alignment=&#8221;left&#8221; enable_delimiter=&#8221;&#8221; color_scheme=&#8221;design_your_own&#8221; main_heading_color=&#8221;#000000&#8243; style=&#8221;heading_style5&#8243; title_font_options=&#8221;tag:h2|font_size:30|letter_spacing:0&#8243; subtitle_font_options=&#8221;tag:div|letter_spacing:3&#8243;]Des avantages qui parlent d\u2019eux-m\u00eames[\/apress_heading]<div class=\"ult-spacer spacer-69efbc5bd0a21\" data-id=\"69efbc5bd0a21\" data-height=\"60\" data-height-mobile=\"60\" data-height-tab=\"60\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_row_inner equal_height=&#8221;yes&#8221; gap=&#8221;20&#8243; el_class=&#8221;benefits-column-row&#8221;][vc_column_inner el_class=&#8221;custom_sidebar&#8221; width=&#8221;1\/3&#8243;][apress_gradient_icon_box description=&#8221;Gr\u00e2ce \u00e0 notre pr\u00e9sence dans le monde entier, nous vous offrons un service et une assistance o\u00f9 que vous soyez, c\u2019est garanti.&#8221; box_bg_color=&#8221;&#8221; color_scheme=&#8221;gradient_scheme1&#8243; highlight_border_width=&#8221;0&#8243; highlight_border_color=&#8221;#ffffff&#8221; border_hover_color_scheme=&#8221;gradient_scheme1&#8243; box_hover_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:7|shadow_blur:90|shadow_spread:-38|box_shadow_color:rgba(0%2C0%2C0%2C0.1)&#8221; box_top_padding=&#8221;&#8221; box_right_padding=&#8221;&#8221; box_bottom_padding=&#8221;&#8221; box_left_padding=&#8221;&#8221; icon_type=&#8221;image&#8221; icon_image=&#8221;21707&#8243; gradient_icon_size=&#8221;70&#8243; style=&#8221;iconbox_style8&#8243; title_font_options=&#8221;tag:h5&#8243; class=&#8221;no-padding&#8221;]Pr\u00e9sence mondiale[\/apress_gradient_icon_box][\/vc_column_inner][vc_column_inner el_class=&#8221;custom_sidebar&#8221; width=&#8221;1\/3&#8243;][apress_gradient_icon_box description=&#8221;Notre \u00e9quipe d&#8217;assistance est toujours l\u00e0 pour vous quand vous en avez besoin. Notre taux de r\u00e9ponse rapide parle pour lui-m\u00eame.&#8221; box_bg_color=&#8221;&#8221; color_scheme=&#8221;gradient_scheme1&#8243; highlight_border_width=&#8221;0&#8243; highlight_border_color=&#8221;#ffffff&#8221; border_hover_color_scheme=&#8221;gradient_scheme1&#8243; box_hover_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:7|shadow_blur:90|shadow_spread:-38|box_shadow_color:rgba(0%2C0%2C0%2C0.1)&#8221; box_top_padding=&#8221;&#8221; box_right_padding=&#8221;&#8221; box_bottom_padding=&#8221;&#8221; box_left_padding=&#8221;&#8221; icon_type=&#8221;image&#8221; icon_image=&#8221;22104&#8243; gradient_icon_size=&#8221;70&#8243; style=&#8221;iconbox_style8&#8243; title_font_options=&#8221;tag:h5&#8243; class=&#8221;no-padding&#8221;]Assistance raide[\/apress_gradient_icon_box][\/vc_column_inner][vc_column_inner el_class=&#8221;custom_sidebar&#8221; width=&#8221;1\/3&#8243;][apress_gradient_icon_box description=&#8221;Nos employ\u00e9s tr\u00e8s exp\u00e9riment\u00e9s ne font qu\u2019une bouch\u00e9e des r\u00e9parations et des am\u00e9liorations.&#8221; box_bg_color=&#8221;&#8221; color_scheme=&#8221;gradient_scheme1&#8243; highlight_border_width=&#8221;0&#8243; highlight_border_color=&#8221;#ffffff&#8221; border_hover_color_scheme=&#8221;gradient_scheme1&#8243; box_hover_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:7|shadow_blur:90|shadow_spread:-38|box_shadow_color:rgba(0%2C0%2C0%2C0.1)&#8221; box_top_padding=&#8221;&#8221; box_right_padding=&#8221;&#8221; box_bottom_padding=&#8221;&#8221; box_left_padding=&#8221;&#8221; icon_type=&#8221;image&#8221; icon_image=&#8221;22098&#8243; gradient_icon_size=&#8221;70&#8243; style=&#8221;iconbox_style8&#8243; title_font_options=&#8221;tag:h5&#8243; class=&#8221;no-padding&#8221;]Des employ\u00e9s tr\u00e8s exp\u00e9riment\u00e9s[\/apress_gradient_icon_box][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row apcore_row_stretch_opt=&#8221;stretch_row_and_content&#8221; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;full-width-half-content&#8221; css=&#8221;.vc_custom_1753947166731{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;9711&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1753946442075{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;half-content-column&#8221;][apress_heading sub_title=&#8221;&#8221; content_alignment=&#8221;left&#8221; enable_delimiter=&#8221;&#8221; color_scheme=&#8221;color_scheme2&#8243; style=&#8221;heading_style5&#8243; title_font_options=&#8221;tag:h2&#8243; subtitle_font_options=&#8221;tag:div&#8221; heading_margin=&#8221;margin-top:10|margin-bottom:30&#8243;]Pr\u00e9parez votre syst\u00e8me pour l\u2019avenir[\/apress_heading]<div class=\"ult-spacer spacer-69efbc5bd0a87\" data-id=\"69efbc5bd0a87\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;&#8221;]Gr\u00e2ce \u00e0 des d\u00e9cennies d\u2019exp\u00e9rience dans le service apr\u00e8s-vente, R&amp;S se charge des r\u00e9parations, des am\u00e9liorations et de la maintenance pour les transformateurs, les commutateurs haute et moyenne tension, les commutateurs pour lignes ferroviaires, les connecteurs \u00e9lectriques industriels, les pupitres de branchement et les tableaux de distribution. Nos employ\u00e9s hautement qualifi\u00e9s se rendent sur votre site et vous fournissent une analyse d\u00e9taill\u00e9e et les meilleures solutions de r\u00e9paration et d\u2019am\u00e9lioration.[\/vc_column_text][\/vc_column][\/vc_row][vc_row apcore_row_stretch_opt=&#8221;stretch_row_and_content&#8221; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;full-width-half-content&#8221; css=&#8221;.vc_custom_1763531306682{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_id=&#8221;col-reverse&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;half-content-column&#8221;][apress_heading sub_title=&#8221;&#8221; content_alignment=&#8221;left&#8221; enable_delimiter=&#8221;&#8221; color_scheme=&#8221;gradient_scheme1&#8243; style=&#8221;heading_style5&#8243; title_font_options=&#8221;tag:h2&#8243; subtitle_font_options=&#8221;tag:div&#8221; heading_margin=&#8221;margin-top:10|margin-bottom:30&#8243;]Faites confiance \u00e0 nos laboratoires de test modernes[\/apress_heading]<div class=\"ult-spacer spacer-69efbc5bd0ac5\" data-id=\"69efbc5bd0ac5\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;&#8221;]Diagnostics et mesures constituent une part importante de notre activit\u00e9. R&amp;S dispose d\u2019un \u00e9quipement de mesure de pointe, d\u2019un laboratoire enti\u00e8rement \u00e9quip\u00e9 et d\u2019un personnel exp\u00e9riment\u00e9. Du test d\u2019huiles isolantes \u00e0 la mesure d\u2019installations \u00e9lectriques, nous pouvons vous fournir une gamme compl\u00e8te de services de diagnostic. Nos laboratoires de test modernes nous permettent de vous proposer une consultation exceptionnelle tout en garantissant la qualit\u00e9 et la s\u00e9curit\u00e9 du produit en m\u00eame temps.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;9706&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1753946599338{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row apcore_row_stretch_opt=&#8221;stretch_row_and_content&#8221; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;full-width-half-content&#8221; css=&#8221;.vc_custom_1753947190194{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;10065&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1753946659761{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;half-content-column&#8221;][apress_heading sub_title=&#8221;&#8221; content_alignment=&#8221;left&#8221; enable_delimiter=&#8221;&#8221; color_scheme=&#8221;color_scheme2&#8243; style=&#8221;heading_style5&#8243; title_font_options=&#8221;tag:h2&#8243; subtitle_font_options=&#8221;tag:div&#8221; heading_margin=&#8221;margin-top:10|margin-bottom:30&#8243;]Habiliter vos employ\u00e9s[\/apress_heading]<div class=\"ult-spacer spacer-69efbc5bd0af9\" data-id=\"69efbc5bd0af9\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;&#8221;]Gr\u00e2ce \u00e0 une formation continue sur le terrain et en externe, nos employ\u00e9s sont hautement qualifi\u00e9s et ravis de vous transmettre leur expertise compl\u00e8te. Nous proposons de nombreuses formations sur la bonne mani\u00e8re de proc\u00e9der \u00e0 l\u2019installation, l\u2019utilisation et la maintenance. Les sessions de formation et les consultations peuvent \u00eatre propos\u00e9es soit sur nos sites de production, soit dans vos propres installations.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; min_height=&#8221;480&#8243; css=&#8221;.vc_custom_1763209595054{background-image: url(https:\/\/the-rsgroup.com\/wp-content\/uploads\/2025\/11\/Slider_Service_and_Support.jpg?id=26315) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;inner-page-banner-section&#8221;][vc_row][vc_column][apress_heading sub_title=&#8221;Nous nous soucions de vous&#8221; content_alignment=&#8221;left&#8221; data_animation=&#8221;fadeInRight&#8221; enable_delimiter=&#8221;&#8221; style=&#8221;heading_style1&#8243; title_font_options=&#8221;tag:h1&#8243; subtitle_font_options=&#8221;tag:div&#8221;]Service et assistance[\/apress_heading][\/vc_column][\/vc_row][\/vc_section][vc_row css=&#8221;.vc_custom_1753947357283{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column apress_zindex=&#8221;9&#8243; el_class=&#8221;custom_sidebar high_zIndex&#8221;][vc_row_inner][vc_column_inner][apress_heading sub_title=&#8221;&#8221; content_alignment=&#8221;left&#8221; enable_delimiter=&#8221;&#8221; color_scheme=&#8221;color_scheme2&#8243; style=&#8221;heading_style6&#8243;&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8181,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-page.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-8231","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/pages\/8231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/comments?post=8231"}],"version-history":[{"count":14,"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/pages\/8231\/revisions"}],"predecessor-version":[{"id":31746,"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/pages\/8231\/revisions\/31746"}],"up":[{"embeddable":true,"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/pages\/8181"}],"wp:attachment":[{"href":"https:\/\/the-rsgroup.com\/fr\/wp-json\/wp\/v2\/media?parent=8231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}